FOI release
Freedom of Information Request – Print and ICT Procurement
Case reference FOI2025/00381
Received 15 April 2025
Published 11 June 2025
Request
Could you kindly provide information in response to the questions below? A. Print Estate Overview 1. What is the total number of photocopiers, multi-functional devices (MFDs), single-function printers, and dedicated print room devices currently in use across the organisation? Please include: * The manufacturer of each device and models in use * The current supplier or service provider * Print management software in use: ie, PaperCut, Vasion Print, HP Secure Print, SafeQ 1. Do you utilise any other types of printers such as the below list, and if yes, please provide details of the numbers, manufacturer and supplier details: * Wide format printers * Label printers * ID badge printers * Braille printers B. IT and Print Supply Chain 3. Please list all Print and IT resellers or suppliers you currently engage with for: * Toners and consumables * Parts and servicing * Procurement of laptops, PCs, tablets, and other end-user devices 1. What are the contract durations (start and end dates) associated with each of the above suppliers? C. Technology Refresh Cycles and Hardware Estate 5. When is your next scheduled refresh or renewal for: * Print hardware * End-user computing devices * Core IT infrastructure 1. Who is your current supplier for print and MFD devices deployed across your estate? 1. Which brands of devices are currently deployed for print and end user computing (e.g. HP, Samsung, Epson, Dell, Apple, etc.)? D. Procurement Routes 8. How were the above devices and services procured? * Was this via a public sector framework, open tender, or another route? * If procured via a framework, please specify the framework name and whether this was through a mini-competition or direct award. E. Spend and Volumes 9. What is the annual spend on printing (including both hardware and ongoing costs such as consumables and servicing)? 10. What is your annual print/copy volume (approximate if necessary)? 1. What is your approximate annual spend on ICT hardware, including: * Laptops and PCs * Monitors, displays, and signage * Audio visual equipment (including touch screens) * Visitor management systems * Tablets and mobile devices F. Key Contacts 12. Who is responsible for managing your print/MFD estate and related contracts? - Please provide job title(s) and, where available, contact information. 1. Who is responsible for the procurement and management of end-user computing devices (laptops, PCs, Macs, tablets, etc.)? * Please provide job title(s) and, where available, contact information. Thank you in advance for your time and assistance. If any of the above falls outside the scope of your FOI obligations, or if clarification is needed, I would be happy to refine the request accordingly.
Response
Please see the response in the attached link below.
Documents
This is London Fire Brigade's response to a freedom of information (FOI) or environmental information regulations (EIR) request.
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