FOI release

Contact Form Submitted

Case reference FOI2025/01167

Received 21 October 2025

Published 19 November 2025

Request

Under the Freedom of Information Act, I would like to request the following information: - What training does an individual get when preparing to take and manage 999 emergency response phone calls? - I would like a copy of the “999 fire emergency call training guidance” or any example scripts they receive. I would like you to provide the information in the following format: Email attachments (preferred) or printed out in an A4 format. Please contact me if you need me to clarify my request via email

Response

Please see the response in the link below.

Documents

• FOIA response for disclosure log - FOI2025_01167 RESPONSE.pdf (63.3 KB)

This is London Fire Brigade's response to a freedom of information (FOI) or environmental information regulations (EIR) request.

You can browse our other responses or make a new FOI request.