FOI release

Freedom of Information Request – Computer Aided Dispatch (CAD) Systems

Case reference FOI2026/00179

Received 13 February 2026

Published 23 February 2026

Request

I am writing to request information under the Freedom of Information Act 2000 regarding your organisation’s current Computer Aided Dispatch (CAD) solution. Specifically, I would be grateful if you could provide the following details: 1. The name of your current CAD system supplier. 2. The contract start date and duration (including any extension options). 3. The total contract value (including any awarded extensions, where applicable). 4. Details of any additional systems, modules, or services supplied by the same vendor (for example, mobilising systems, MDT/mobile data solutions, mapping, analytics, or support services). 5. Confirmation of whether the solution was procured directly from the supplier or via a third-party organisation/framework (and if so, which framework or third party was used). If any of this information is exempt from disclosure, please provide the relevant exemption under the Act and release any remaining information that can be disclosed. If clarification is required to process this request, please let me know as soon as possible.

Response

Please see the response in the link below.

Documents

• FOIA response for disclosure log - FOI2026_00179.pdf (90.0 KB)

This is London Fire Brigade's response to a freedom of information (FOI) or environmental information regulations (EIR) request.

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